Welcome to the WBC Store FAQ section! We’ve compiled answers to the most common questions about our products, shipping, returns, and more. If you don’t find what you’re looking for, our customer support team is always ready to help!

🥊 PRODUCT QUESTIONS

What types of boxing products do you offer?
We specialize in authentic boxing gear and memorabilia including:
  • Boxing Gloves (including premium Cleto Reyes gloves)
  • Boxing Gear and Equipment
  • Boxing Club Collections
  • Vintage Collections (like our 1963 series)
  • Boxing Memorabilia and Apparel
  • Brand Collaborations (Adidas, and more)
  • Accessories, Bags, and Collectibles
Are your boxing gloves authentic and competition-approved?
Absolutely! Every piece of equipment, especially our Cleto Reyes gloves and other boxing gear, meets championship standards. We’re the official WBC Store, so you’re getting authentic, quality products that champions trust.
Do you offer products for boxing clubs and training facilities?
Yes! We have special collections and gear designed for boxing clubs and serious training facilities. From multiple pairs of gloves to specialized training equipment, we cater to both individual enthusiasts and professional training setups.

🚚 SHIPPING & DELIVERY

Where do you ship from and to which countries?
We ship from our headquarters in Colchester, US (141 Lavigne Road, Colchester, US 05446). We offer global delivery to most countries, though we currently cannot ship to Asia and select remote areas. We’re constantly working to expand our reach!
What shipping options are available and how long do they take?
We offer two champion-quality shipping options:
  • Standard Shipping ($12.95): Via DHL or FedEx – 10-15 days after dispatch
  • Free Shipping: Via EMS on orders over $50 – 15-25 days after dispatch
Please allow 1-2 days for order processing before shipping.
Can I track my order?
Yes! For Standard Shipping via DHL or FedEx, you’ll receive tracking information to follow your package every step of the way. For Free Shipping via EMS, tracking may vary depending on your location.
Why can’t you ship to Asia and some remote areas?
Due to current logistics constraints and customs regulations, we’re unable to ship to Asia and select remote locations. However, we’re actively working on expanding our global reach to serve the entire boxing community.

💳 PAYMENT & SECURITY

What payment methods do you accept?
We accept all major payment options to make your purchase smooth:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All payments are processed securely through encrypted channels.
Is my payment information secure?
Absolutely! We take your security as seriously as a champion takes their training. We use industry-standard encryption and security measures to protect all your payment information.

↩️ RETURNS & EXCHANGES

What is your return policy?
We stand by our products like champions stand by their training! If any item doesn’t meet your expectations, you have 15 days from delivery to initiate a return. We offer a “no questions asked” return process for your peace of mind.
How do I initiate a return?
Simply contact our customer support team at [email protected] within 15 days of receiving your order. We’ll guide you through the simple return process and ensure you’re taken care of with champion-level service.
Do you offer exchanges for wrong sizes or damaged items?
Yes! If you receive a damaged item or the wrong size, contact us immediately at [email protected] and we’ll make it right faster than a champion’s combination punch.

🏆 ABOUT WBC STORE

What makes WBC Store different from other boxing gear retailers?
We’re not just another store – we’re the official WBC Store! This means:
  • Authentic, championship-quality products
  • Official WBC memorabilia and collections
  • Direct connection to boxing heritage and history
  • Products trusted by actual champions
  • Commitment to the boxing community worldwide
Do you offer special collections or limited editions?
Absolutely! We regularly release special collections like our “1963” vintage series, “Champion of Hope” line, and exclusive collaborations. Follow us and check our collections section regularly for these champion-quality limited editions.

Still Have Questions?

Our customer support team responds with the speed of a champion’s reflex!

Email: [email protected]

Address: 141 Lavigne Road, Colchester, US 05446

Thank you for choosing WBC Store – where we deliver pieces of boxing history and tools for future champions!

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